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Navajo Technical University
Lowerpoint Road, State Hwy 371
Crownpoint NM 87313

Phone: 505.786.4100
Fax: 505.786.5644

 

Chinle Instructional Site
PO Box 849, Chinle AZ, 86503
Phone: 928.674.5764
Fax: 928.674.5700

 

Teec Nos Pos Instructional Site
PO Box 1203, Teec Nos Pos, AZ 86514
Phone: 928.656.3600
Fax: 928.656.3596

 

Kirtland Instructional Site
540 Road 6580, Kirtland, NM 87417
Phone: 505.598.4580

 

Zuni Instructional Site
67 301 North, Zuni, NM 87327
Phone: 505.782.6010 or 6022

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Navajo Technical University takes students, faculty, staff, and community complaints very seriously and works with everyone to resolve formal complaints in a timely manner. The University is committed to treating everyone fairly and respectfully. The University's policies that apply to students are published annually in the NTU student handbook, student e-learning policies, and in the NTU catalog. These publications are available on-line on the NTU website, www.navajotech.edu. In an instance of perceived violation of a University policy, a student may file a complaint.

The Higher Learning Commission (HLC) is the outside entity responsible for the accreditation of programs offered by NTU. Accredited institutions are required to submit progress reports, monitoring reports, contingency reports, and annual reports. If you are still dissatisfied with the University’s resolution, you may file a complaint with Higher Learning Commission (HLC): https://www.hlcommission.org/Student-Resources/complaints.html.

Every SARA institution is required to provide information on its institutional website explaining how students who attend the institution from another state via distance education can appeal a complaint that has exhausted the institutional complaint process. If after exhausting the institutional process a student feels a complaint has still not been adequately addressed, the student can file a complaint with the New Mexico SARA State Portal Entity. More detailed information about the SARA student complaint process can also be found on the NC-SARA website.

 

Complaints are received, monitored, and evaluated, wherever possible according to existing policy and resources. Those who submit an online complaint will receive an email copy. If you feel uneasy filling out the online complaint form, follow the internal process, refer to the Faculty handbook, Ombudsman (Faulty and Staff), and Student complaint processes.

 

Electronic Submission
Please complete all portions of the form below:
* Denotes required field

Please refer to the Student Complaints Policy before filling out this form. This form is to be used to submit a formal complaint students have been unable to satisfactorily resolve with the faculty, staff, students or others involved. Please complete all fields so your complaint may be directed to the proper university officials. Complaints may be submitted anonymously; however, unless you include your contact information, NTU will be unable to investigate your complaint or respond back to you regarding the subject matter.

Please describe your complaint in detail. Include the names of persons, locations, and dates involved. If this complaint is against specific person(s), please list their names and titles.

What attempts have you made to resolve this complaint up to now? Please state who you contacted and what transpired.

Why do you think the complaint was not able to be resolved in your prior attempts?

What resolution would you consider fair? What resolution do you seek?

Any other information you want to provide?

For instance, is there any person who you do NOT want to be told of your complaint? (Keep in mind that it may be difficult to resolve if those involved cannot be asked to explain or respond). NOTE: RETALIATION AGAINST A STUDENT FOR MAKING A COMPLAINT IS ABSOLUTELY PROHIBITED, AND WILL BE CONSIDERED A SERIOUS VIOLATION OF PROFESSIONAL RESPONSIBILITY.

I hereby certify that the above information is true and correct to the best of my knowledge and belief. I grant permission for this complaint to be forwarded to NTU officials for purposes of investigation and response.

 

Contact NTU

Navajo Technical University
Lowerpoint Road, State Hwy 371
Crownpoint, NM 87313

Phone: 505.786.4100
Fax: 505.786.5644


Chinle Instructional Site
PO Box 849, Chinle, AZ 86503

Phone: 928.674.5764
Fax: 928.674.5700


Teec Nos Pos Instructional Site
PO Box 1203, Teec Nos Pos, AZ 86514

Phone: 928.656.3600
Fax: 928.656.3596


Kirtland Instructional Site
540 Road 6580, Kirtland, New Mexico 87417

Phone: 505.598.4585


Zuni Instructional Site
67 301 North, Zuni, NM 87327

Phone: 505.782.6010