This site provides some information to help you work from a remote location. As some staff/Faculty and students will be working from home or anywhere there is internet access. Also this site has helpful tutorials to solve minor problems you may experience working from a remote location. This site also has capability of video and chat with IT Techs during the next few weeks.
STAY Safe and Healthy!!
Stay at home and avoid close contact with people. Always wash your hands and use hand sanitizer. DO NOT touch any part of your face. Clean all surfaces that were touched by you or people have touched. Wear face mask if necessary.
Keeping Your Computer Safe Too
Do not click on any suspicious emails that claim of selling a cure/solution for the COVID-19 virus. (THERE IS NO CURE FOR THE COVID-19 VIRUS). Keep your computer clean by running a virus scan on your computer every 2 to 3 weeks. Also DO NOT click on or open SPAM Emails from people you do not know.
NTU IT Contact Information
Phone: 505-387-7491 or 505-786-4208
Use the form below to send tickets to IT for any help you may need.
If email is not already open
- Login into SSO
- Click on staff/faculty or student email
- Reload this page
You need to login to email to access this form (if you do not see a form).
To get help over the internet: Follow the link below
NTU IT made easy to get help from a IT tech while working remotely. You can download and run the teamviewer program to your computer for quick access and help. Some IT techs are available to help remotely.
- send Teamviewer ID to IT techs
Chat with IT Tech
You can also join a video chat with an IT Tech or get connected with another employee.
- Type in their names
- Invite them into your hangout once the windows appears.
- Allow microphone and webcam to access the hangout
You can now watch helpful videos while working remotely with all the applications that are listed below and more.
- Mitel application
- Remote connections to campus and Jenzabar
Link: Youtube channel
- Google Docs 101 - Drive (PDF)
- Google Docs 101 - Slides (PDF)
- Google Docs 101 - Sheets (PDF)
- Google Docs 101 - Docs (PDF)
- How to Use Google Hangouts (PDF)
- Google Doc 101 (PDF)
- How to use Zoom (PDF)